Posts Tagged ‘training’

• How to Perfect Call Center Training

  • April 8th, 2021
  • Posted in Skilled Agents
  • Tags: Call Center, customer service, training

  You cannot train a truly spectacular call center agent in a day. An effective training regimen requires time, determination, and careful planning. Call centers that skimp on training will pay the price in the end. But, when done right, it… Read More

• Tips for Effective Call Center Training

  • December 23rd, 2020
  • Posted in Skilled Agents
  • Tags: Call Center, customer service, training

  In any profession, training is of the utmost importance. But it is especially important for call center representatives. Here at TeleRep, we take pride in training our representatives to speak with authority on the product or service our clients provide… Read More

• Proper and Ongoing Training is Crucial for A Successful Call Center

  • December 14th, 2015
  • Posted in Business Management, Customer Relationship Management, customer support, inbound call centers, Skilled Agents, telecommunication
  • Tags: training

  Employee training on an ongoing basis is a crucial aspect of success in any business, but it’s especially true in your company’s contact center. You should expect your call center’s agents to be the ambassadors of your business. Needless to… Read More