This past week, TeleRep launched not only a newly designed website by Adventure Web Productions, but also a brand new blog. The purpose of both is to give you, the customer, a more complete experience. So what is the TeleRep… Read More
24/7 Live Answering and Call Center Services
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Live Answering Services
Have a LIVE operator taking messages for you and forwarding them by text or email in real time.
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Call Center Services
TelRep has customer service experts who are trained in handling customer care, help desk and tech support services.
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Dispatch Services
Our dispatchers will respond to any type of emergency or service-related issue following YOUR instructions for contacting on-call staff.
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Call Screening
Our operators are highly trained and have the experience and knowledge to separate your new, (or delete) existing customers, or emergency calls, from your unwanted calls.
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Overflow Calls
Have a LIVE operator taking messages for you and forwarding them by text or email in real time.
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Media Response & Intake
When you’re running a T.V., Radio, or mailing campaigns, TeleRep can handle your call volume spikes, (and delete) take orders, (or delete) qualify callers for call forwarding to a representative and much more.
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Email Handling & Response
When you have messages or requests from your web forms, TeleRep can respond to them 24/7 in real time.
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Order Taking
Our operators are experienced in all aspects of catalog and website customer services.
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Our Clients Span a Range of Industries
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Law Firms
Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.
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Medical & Healthcare
Let us be an extension of your staff and a seamless experience for your patients and care givers.
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Plumbing/HVAC
Provide 24/7 customer service, emergency dispatch and appointment scheduling.
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Property Management
Get accurate information regarding emergencies or issues provided instantly to on-call staff.
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Remediation Services
Be the FIRST to respond to an insurance company or potential customer.
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Many Other Industries
We help clients in many other industries with their 24/7 live answering and call center services,
Have Questions? We have answers!
Contact TeleRep today so we can help your business with its answering service or call center needs.
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- All Rights Reserved
- Website Design & Marketing provided by Adventure Web Interactive