If you run a business with tons of inbound calls, but you just do not have the resources to properly handle the overwhelming call volume, what are your options? Do what you can. Some calls will just go un-answered. Outsource… Read More
Blog
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Choosing the Best Call Center for Your Business
Are you looking for a cost-effective way to boost business? Well, look no further. Employing a custom call center can give your small business or large business the added customer service you would otherwise be lacking. This article from EzineArticles.com… Read More
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Integrated Call Centers Improve Your Business
Call centers are an important part of the business production model. According to this article on “Ezinearticles,” there are a few functions of the modern business call center. Call center stand as the driving force of not only sales, but… Read More
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Using a Call Center for Market Research
Market research generally consists of two types – business-to-business and consumer research – but has one purpose, to verify the approval of a particular product or service among different demographics. This type of information is invaluable. It helps businesses make… Read More
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Using a Virtual Call Center
With the faces of businesses constantly changing and more and more companies heading to the Internet – offering online ordering, customer service and other products over the Internet and over the phone – it is becoming increasingly important to utilize… Read More
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Equipped to Take Orders
The telephone changed the world forever, making products and services available by simply dialing a number. Then came the Internet, which made the process even easier. And with these two technologies making ordering so easy, businesses quickly became unable to… Read More
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Benefits of an Order Taking Service
Sometimes there just isn’t enough time or money to do everything you need to do or hire everyone you need to hire to make your business successful. Sometimes it is just more economical to outsource certain services. This often costs… Read More
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Benefits of using a Call Center
Call centers are pivotal to any successful business looking to gain a competitive edge over the competition. These customer-focused centers, which often cost less to employ than a full-time employee, take pressure off companies, allowing them to focus on their… Read More
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New Website and Blog Launch in Same Week
This past week, TeleRep launched not only a newly designed website by Adventure Web Productions, but also a brand new blog. The purpose of both is to give you, the customer, a more complete experience. So what is the TeleRep… Read More