In today’s working world, the typical nine to five work day is no longer the normal standard. While there are still numerous businesses who implement the nine to five work day, many are implemented different schedules for their staff. Because… Read More
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Consumer Complaints: How to Manage
If you ask a business owner how often they receive incoming phone calls, chances are they will tell you pretty frequently. What they won’t want to tell you is how many of those incoming calls are really consumer complaints. Consumer… Read More
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Data Entry: Tips for Efficiency
When your small business works to collect data from your client base, your team is then faced with a bevy of information. It is essential for this data to be documented accurately for both your business and your customer. Should… Read More
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How to Choose your Call Center
When it comes to building your new business, your response to customers and clients is crucial. If your staff fails to respond quickly and efficiently to incoming calls, your business could begin to suffer. However, answering incoming phone calls can… Read More
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Do I Need After Hour Call Services?
Are you a business owner that has nationwide clients? Do you find it challenging to stay connected with your nationwide clients on the daily? If you answer yes to one or both of the above, it’s time to make an… Read More
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Another Test Post
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Live Answering Services: The Benefits
As your small business begins to grow, you may begin to notice an increase in phone calls. As these phone calls increase in frequency and volume, your staff members may start to feel overcome. One of the ways to help… Read More
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Learning about an Inbound Call Center
Have you ever considered an inbound call center for your business? Have you ever stopped to consider the benefits that hiring an inbound call center could bring to your business? If you have noticed that your business is using a… Read More
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Client Retention and Virtual Receptionists
Customer retention is one of the main components of running a successful business. If your customers keep returning for your goods or services, you know you are offering a good product and customer service. Without customer retention, your business will… Read More