The holiday season is here and a great time to make some extra money before the end of the year. You can make more money with custom live answering services this holiday season— yes, both small retailers and fortune 500… Read More
Blog
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Why Does Your Company Need a Live Answering Service?
Some businesses may think they can get by with an automated service, but a live answering service has too many benefits to ignore. A live answering phone service is an initial investment, but its a clear way to improve your… Read More
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How to Keep a Positive Attitude at Work
Work can be draining. Working 40—or maybe even more—hours a week is exhausting and can often leave you in a bad mood. There are a handful of things you can do, however, do help improve your mood just be readjusting… Read More
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The Growing Popularity of Live Chat
Just as marketing vehicles have segmented along with the growth of the internet, so have the modes of communication with customers evolved. Live phone support of course remains popular, particularly for those who are less tech-savvy or have an matter… Read More
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Answering services for poor weather
Winter— it’s the time of the year where we can expect poor weather, but that’s not a good enough excuse for giving customers poor customer service. When bad weather strikes — freezing rain, heavy snow and below freezing wind chills… Read More
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What to know about Customer Service
Customer service is an essential component for your growing business. If your business lacks customer service, your numbers could begin to suffer. But what should you keep in mind about customer service?
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The Phone Call and your Business
In the past, the phone call has been the main form of communication for a business. Without the ability to place a phone call, a business would suffer. However, in today’s world of technology, the role of the phone call… Read More
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Tough Calls: How to Bounce Back
No matter what type of business you work in, most of us can admit to handing a tough call or two. There are times when a customer or client is simply having a bad day, and the call center receptionist… Read More
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The Call Center: What are the Advantages?
For most businesses, phone calls are one of the main ways businesses communicate with their clients and customers. Phone calls are how clientele ask their questions, voice their concerns, and gain important information about your business. However for some businesses,… Read More
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Creating a Custom Call Center
Have you noticed an influx in incoming calls for your business? Is your staff becoming stressed with answering calls? Is your office phone constantly ringing throughout your space? If you can answer to yes to any of the above questions,… Read More