A receptionist will often be the first representation of your business for your customers. People who call your business to schedule appointments or ask about the services you offer expect the same type of courteous, professional manner over the phone… Read More
Blog
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3 Ways an Answering Service Can Help your Business
Whether your business is comprised of a couple of partners or employs a larger workforce, there are many tasks essential to its success. Managing clients, executing service work, handling administrative issues… all of these combine to make running a business… Read More
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The Benefits of an Employee Call Off Service
As an HR manager in your company, you know it’s only a fact of life that your employees are going to call in sick or miss work for some other reason. Many medium and large businesses do not have a… Read More
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Your Work/Life Balance and Answering Services
Anyone involved in business can tell you that a missed call can mean a missed opportunity for a sale. Studies have shown that 82% of callers will hang up if they get a voicemail prompt from a business they are… Read More
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Why Employ a Virtual Receptionist Service?
Answering services and call centers make so much sense for many different businesses. Thanks to these services, even small businesses can gain access to professional quality support. One of the easiest ways to employ an answering service for your business… Read More
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How to Be the Best Answering Service Representative
The answering service representative is one of the unsung heroes of today. When a customer calls and has a consistently great experience, it can really do wonders for a company’s reputation. Learning how to field phone calls well is a… Read More
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What Are the Most Popular Answering Services?
Here at Telerep, we offer many different services for our customers. From basic call handling to complete IT help desk service and order entry, there are a lot of different options out there for businesses looking to hire an answering… Read More
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The Difference Between an Answering Service and a Call Center
Telerep is a nationwide call center and answering service. Our services can be used to benefit many different companies from property managers and lawyers to IT help desks and e-commerce. Often you’ll hear the terms “call center” and “answering service”… Read More
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Property Managers and Answering Services
Property managers know that a lost tenant is a costly proposition. When a tenant moves out of a residence, you not only lose revenue from an empty space but you also spend money repairing the space and advertising the vacancy…. Read More
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An Answering Service Can Complement Triage Nursing
People look to doctors to give immediate medical assistance in the middle of a medical emergency. It’s only natural that whenever one is suffering from an ailment, either a fever, earache, stomachache, or a more severe illness, the first instinct… Read More