Work is tiring, we all know this as everyone goes through it each day. Whether it’s 40 hours per week or even more, the exhaustion can take a toll. Eventually, you might find yourself behaving with a negative attitude. A… Read More
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How To Interpret And React To Customer Feedback
Customer feedback (especially in today’s digital world) is a vital part of growing your business to its fullest potential. Adaptability is a necessity, and feedback from your consumers gives you the chance to do such a thing. However, you have… Read More
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How To Be Efficient In Data Entry
In today’s technological age where everything is digitized, data entry is a critical component to the structure of businesses (large and small). With this in mind, the emphasis on the process has become heightened, as more and more companies are… Read More
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How To Write A Valuable Survey
A survey is a method that all businesses should look to frequently employ. Through surveys, you’ll be able to get the quickest response to some of your most important questions, no matter who you’re targeting. There are different types of… Read More
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Why Using An Answering Service Brings You Value
In the business world, answering services should never be dismissed. While it may be an interesting cost, the reward you’ll receive will show in many other sectors. The most obvious reason to employ an answering center is due to the… Read More
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Why Having A Live Media Response Is Important
So you’ve just employed a new marketing campaign. All those hours of hard work, whether it’s through research, organization, strategy or tactics, have finally paid off. Go ahead, you deserve some time to celebrate. However, after your campaign is fully… Read More
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Building a Good Customer Service Team
The prevalence of online services has conditioned most consumers to expect instant gratification by removing much of the natural friction associated with human interaction (think fighting traffic, waiting for return emails, or sitting on hold on the phone). Consumers’ collective… Read More
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4 Tips For Starting A Virtual Call Center
Are you planning on starting a virtual call center for your business? If you are, congrats! You are making a fantastic business decision that will only help grow your business. If you want your business to stay current with all… Read More
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Online Surveys or Phone Surveys
People have been asking this question for several years now. What type of survey is the best for my business? Two of the most common ways of surveying people nowadays is by phone and online. Businesses are always unsure which… Read More
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Tips To Improve Your Answering Service
Do you think your answering service could use some help? An answering service can be an extremely useful asset to any business. However, this is only the case when interactions go smoothly between the answering service agents and the callers…. Read More