All employees working in sales or marketing should have the basic knowledge on what types of customers are calling their phones day in and out. As good as your employees may be at selling your products, some don’t know the… Read More
Blog
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Tips for Improving Customer Satisfaction
If you own a business, no matter what it is, it is important to leave your customers or clients satisfied. Customer feedback is a great way to improve your business while also improving the relationships you have with people that… Read More
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Why Your Business Needs a Virtual Assistant
Let’s face it: you are a busy person! Whether you want to admit it or not, you could use more hours in the day. One person can only do so much, and you owe it to yourself and your employees… Read More
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The Importance of Customer Feedback for Business
A successful business is all about customer satisfaction. If customers aren’t satisfied, they will stop coming back and you will begin to lose business. In order to know if customers are satisfied and what can be improved, you need feedback…. Read More
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5 Tips for Making the Most of Your Call Center Job
Having a call center job can be incredibly rewarding but it can also be frustrating if you don’t have a good set of tools to effectively communicate. Working at a call center means spending your days on the phone either… Read More
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The Biggest Myths of Customer Service
There seem to be so many rules and regulations based around customer service. With so many do’s and don’ts, how do we even know where to begin with giving good customer service? Let’s start with what isn’t true when dealing… Read More
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Why Your Business Needs A Data Entry Service
Running a business can be very rewarding, but also very stressful. You have to make sure each element of the business is in tact so that it remains successful. As businesses expand, it can be hard to keep up with… Read More
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Tips For Choosing The Right Answering Service
There are so many answering services to choose from, so how do you pick the best one for your company? It is important to do your research first so that you can see which answering services best fit your specific… Read More
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4 Cold Calling Strategies To Enhance Your Sales
Cold calling is not for the faint-hearted, accompanied by a number of rejections and ignored calls. This job is not an easy one because it is hard to connect with people over the phone, especially when you do not know… Read More
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4 Reasons Why Customer Service Is The Most Important Part Of Business
There are so many factors that go into running a good business. If your business adheres to the public, customer service is the most important factor. If you don’t provide quality customer service, you are going to lose your customers… Read More