Nationwide Call Center & Answering Service Since 1976

Call Center Services in Baltimore

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Baltimore, Maryland Call Center Answering Services

Baltimore City is an exciting urban setting to start and operate a successful business. There are more than 12,000 businesses in Baltimore city and Baltimore is a leader in a variety of business sectors – healthcare, education, tourism, financial services, the arts, and maritime commerce (just to name a few).

TeleRep is dedicated to serving startups and small businesses in Baltimore city to help them get started on the right footing and be successful at their business ventures – from opening a charming restaurant to launching a biotech firm in Baltimore city. TeleRep is here to provide excellent telecommunication services 24/7.

More About Baltimore, MD

Economic growth, job creation and revitalization are all top priorities for Baltimore businesses.

Baltimore as a city of neighborhoods makes it essential for startups and small businesses to take advantage of excellent call center answering services.
Baltimore City has its fastest growing neighborhoods in the heart of downtown, where there’s a diverse professional community as well as a student body living and working in Downtown Baltimore.

How We Can Help Your Baltimore Business

TeleRep will help you to promote your business products and services to distinct neighborhoods such as Federal Hill, Canton, Fells Point, Mt. Vernon and Little Italy to give you a competitive advantage.

TeleRep’s live operators provide nationwide call center and answering services to help growing businesses stand out and find success – no matter what industry they’re in or the type of customer they serve. Our highly skilled call center operators are well prepared to help your business differentiate itself from competitors.

Remember: when it comes to customer service and support, clients and customers prefer to interact with a person, not a recording!

About Our Live Operators

TeleRep live operators are fully trained to professionally answer phone calls, perform accurate message take and keep clients and customers informed about business products, business services and even your business mission.

With TeleRep’s answering services, all conversations are recorded electronically and stored so you can review them anytime, anyplace. Answering services are far superior to front end voicemail systems, answering machines and mobile devices when it comes to greeting clients/customers by phone.

TeleRep’s Call Center for Baltimore will ensure your business provides essential information to clients/customers every time the phone rings: hours of operation, FAQ information, sales instructions, dispatch instructions and more.

Our live operators are here to represent your company professionally while you and your staff are focused on running other parts of the business.

Contact TeleRep by calling 1-800-638-2000 or click here today!

Check us out on Facebook, Google+ and Twitter as well!

Sources:

http://business.baltimorecity.gov/StartaBusiness.aspx
http://baltimore.org/about-baltimore/

Our Clients Span a Range of Industries

  • Law Firms

    Callers reach a live operator and you’ll never miss an opportunity to bring on a new client or take care of an existing one.

  • Medical & Healthcare

    Let us be an extension of your staff and a seamless experience for your patients and care givers.

  • Plumbing/HVAC

    Provide 24/7 customer service, emergency dispatch and appointment scheduling.

  • Property Management

    Get accurate information regarding emergencies or issues provided instantly to on-call staff.

  • Remediation Services

    Be the FIRST to respond to an insurance company or potential customer.

  • Many Other Industries

    We help clients in many other industries with their 24/7 live answering and call center services,

Have Questions? We have answers!

Contact TeleRep today so we can help your business with its answering service or call center needs.