Although they often get ignored, live telephone answering services are essential to the business and customer service industries. Their services lead to improved customer experiences and higher productivity for workers. Small businesses, specifically, tend to overlook the benefits hiring an… Read More
Archive for August, 2024
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How to Handle Angry Callers
When you take many customer calls, chances are that every experience won’t be as pleasant. In cases when you come across a disgruntled or angry customer on the phone, it can be much more difficult to know how to handle… Read More