The pandemic changed a lot of things about how we do business. On the business owners’ side, they had to pivot to allow workers to stay home. While some found this an ideal working relationship, others are in industries requiring… Read More
Archive for March, 2023
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Tips for Creating Effective Call Center Scripts
You can improve your call center’s effectiveness by using call center scripts. Call center scripts are a good way to both streamline the conversations that are happening and also ensure consistently good customer service. In most call centers, the best… Read More