Archive for June, 2021

How to Reduce Call Abandonment in Your Call Center
- June 25th, 2021
- Posted in Customer Relationship Management
- Tags: Call Center, call services, inbound call center
When it comes to call centers, dropped calls are all too common. In fact, costumes waiting for an agent can easily hang up after a few minutes of being stuck on hold. The reality is, people are looking for immediate… Read More
Best Practices for Call Center Agents
- June 18th, 2021
- Posted in inbound call centers
- Tags: Call Center, Call Center Services, inbound call center
More than ever, companies rely on virtual and inbound call centers to handle all of their customer service needs. However, it takes more than friendly customer service to deliver an exceptional customer experience. Organizations use call centers for much more… Read More

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