Archive for May, 2020

• Call Center Emergency Response Services

  • May 25th, 2020
  • Posted in Alarm monitoring
  • Tags: alarm monitoring, alarm response, Call Center, Call Center Services, emergency services, TeleRep

  Emergencies can happen at any moment. You’ll want a live call center like TeleRep that can handle those calls around the clock. Hiring a 24/7 live call center ensures that any emergencies are responded to appropriately, professionally, and immediately. Although… Read More

• 3 Myths About Call Centers

  • May 18th, 2020
  • Posted in American Call Center
  • Tags: Call Center, call centers, customer service, inbound call center, outbound call center

  Call centers are a great benefit for most businesses. However, many people don’t believe in call centers’ effectiveness because of several misconceptions that have given call centers a negative image. To help dispel this stigma, here are some of the… Read More

• Tips for Sending Excellent Customer Service Emails

  • May 11th, 2020
  • Posted in Customer Relationship Management
  • Tags: Call Center, Call Center Services, customer relationship management, customer service, email, email customer service

  With the rise of online interaction between customers and businesses, sending a thoughtfully-worded and engaging email is crucial for your success. Especially when it comes to customer service, you want to make sure that your customers know how much you… Read More

• How An Answering Service Can Cut Costs for Your Business

  • May 4th, 2020
  • Posted in Business Management
  • Tags: Answering Service, business management

  An answering service can do a lot to improve your business. From happier customers to a decrease in missed opportunities, you can see how an answering service can help improve revenue. Also, there are a number of ways that an… Read More