Archive for October, 2019

• The Benefits of Call Centers for Healthcare Providers

  • October 28th, 2019
  • Posted in American Call Center
  • Tags: Call Center

  There are many ways that a call center can help a business, and that includes healthcare establishments. Not only does a call center save you time and work, but it can help you better perform your job. Here are some… Read More

• 3 Things to Consider About Using an Answering Service

  • October 21st, 2019
  • Posted in Business Management
  • Tags: Answering Service, answering services

  For any business, it is a good problem to have to deal with a high volume of calls. But you don’t want to get to the point where you risk losing customers because you couldn’t get to the phone. An… Read More

• 4 Tips to Improve Your Live Chat Services

  • October 18th, 2019
  • Posted in customer support
  • Tags: customer service, live chat services, telecommunications

  In today’s marketplace, you can not be content to only talk to your customers during a sale. Communication with them needs to be something that happens quickly and naturally, especially when they have a question or issue that they need… Read More

• Tips to Maintain Control in a Phone Conversation

  • October 7th, 2019
  • Posted in Customer Relationship Management
  • Tags: conversation, customer relationship, customer relationship management, phone conversation

  When speaking to customers over the phone, you might run into problems that you wouldn’t normally encounter from other means of contact. One of these problems is a customer taking over a conversation. But there are simple ways to make… Read More