With businesses becoming more technologically advanced every day, sometimes keeping up is about survival. However, there are a lot of benefits that come with updating how you run your business, such as getting a virtual receptionist. Here are some benefits… Read More
Archive for September, 2019
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Reasons Your Business Needs Tech Support
Whether or not your business uses a call center for customer service, you should consider adding a tech support team. There are many ways that adding tech support can boost your business. Here are some reasons why you should include… Read More
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What to do if You’re Nervous about Cold Calling
It’s perfectly understandable if the idea of cold calling makes you anxious. Most people on the other end of the phone don’t like the idea of talking to a stranger, especially one that is trying to sell something. But if cold… Read More
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3 Common Misconceptions of Customer Service
When it comes to running a successful business, customer service can often make or break your level of growth. But there is so much information on what businesses should and shouldn’t do to provide quality customer service that it can… Read More
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How to Tell if You’re Getting Overcharged by Your Answering Service
An answering service is an important part of your business operations. When you don’t have an answering service, you lose many calls that come in during non-business hours, especially since many callers don’t like to leave voicemails. Having an answering service is… Read More