The success of your call services, and by that extent your business, depends on the skills of the receptionist. And when that task falls to you, it’s good to be prepared with a few ways to assure customers that you… Read More
Archive for April, 2019
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Why Your Business Could Benefit from Live Chat Services
More businesses are getting into the trend of adding live chat support to their websites. Live chat gets customers engaged with your site before they click away, and puts the answers they want at their fingertips. There are several reasons… Read More
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The Difference Between an Answering Service and a Call Center
When you are looking for the right phone service, you want something that will boost business and make your company professional. But it can be tricky to narrow down all of the options out there. To start, how can you… Read More
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Three Customer Service Mistakes You Can’t Afford to Make
It can be a daunting task to manage the needs and questions of thousands of customers. The role of customer service is to be the bridge between your business and your customers, that line of communication and feedback to help… Read More
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Increase Productivity with these Data Entry Tips
The digitization of data has changed many industries, as businesses rely on data entry to provide detailed and accurate records for use in key business decisions. This means that data entry professionals need to be accurate, organized, and productive in… Read More