Archive for January, 2019

• Can An Answering Service Benefit Home Contractors?

  • January 25th, 2019
  • Posted in American Call Center
  • Tags: Answering Service, home contractors, live answering services, TeleRep

  As a home contractor, you know that your time is valuable. After all, you need to manage your work, calls, scheduling, and more. This can take up a considerable amount of time, which leaves you with less time to do… Read More

• 3 Tips for Choosing the Right Answering Service

  • January 18th, 2019
  • Posted in American Call Center
  • Tags: Answering Service, Call Center, TeleRep

    An after-hours answering service is an important investment in your business. It is a way to provide prompt and courteous customer service for callers after regular business hours, without having to hire new staff or ask your current staff… Read More

• What You Can Do to Send Better Customer Service Emails

  • January 11th, 2019
  • Posted in Customer Relationship Management
  • Tags: customer service, emails

  Customer service emails are an important part of your business. As your business grows and your customer service emails get increasingly similar, it can be difficult to remember how important each individual customer service interaction really is. After all, each… Read More