Archive for April, 2018

• How Call Centers Are Benefiting Health Care Providers

  • April 27th, 2018
  • Posted in American Call Center
  • Tags: Answering Service, appointment scheduling, call centers

  Call centers are beneficial to businesses everywhere, providing a specific place for all customer service calls to be addressed throughout the day. This takes the stress off of the company itself to handle daily tasks as well as address numerous… Read More

• The Benefits Of Outsourcing A Call Center For Your Business

  • April 20th, 2018
  • Posted in outbound customer service
  • Tags: Answering Service, Call Center, customer service

  Customer service is a big part of any business, but there are so many other elements as well. It can be hard to keep up with customer calls as well as everything that is occurring inside the business as well…. Read More

• 3 Things You Should Never Say On A Customer Service Call

  • April 12th, 2018
  • Posted in outbound customer service
  • Tags: Answering Service, Call Center, customer service

  Working in customer service is surely not an easy task. You are going to come across all different types of people throughout your work day and unfortunately, not all of them are the most pleasant. However, it is part of… Read More

• 5 Benefits Of A Virtual Receptionist For Your Business

  • April 6th, 2018
  • Posted in Virtual Call Center
  • Tags: Call Center, customer service, virtual receptionist

  If you are looking for a way to improve your quality of business, a virtual receptionist may be a great option for you. It is great for businesses that have a large customer base and receive a lot of calls… Read More