Archive for February, 2018

• 3 Ways An Answering Service Can Benefit Your Business

  • February 23rd, 2018
  • Posted in Customer Feedback
  • Tags: Answering Service, Call Center, customer service

  If you are considering an answering service for your business, you have reached the right blog for you. Every business decision is an important one and must be thought out carefully. However, when you are swamped with work and receiving… Read More

• How To Get Over Your Cold Calling Anxiety

  • February 16th, 2018
  • Posted in cold calling
  • Tags: answering center, cold-calling, customer service

  It can be nerve-wracking to call people with no idea who they are and how they are going to respond. It can be especially unnerving when you are tying to sell people something because you already know that isn’t the… Read More

• How To Keep Control Of The Conversation

  • February 12th, 2018
  • Posted in outbound customer service, telecommunication
  • Tags: Answering Service, Call Center, customer service

  A lot of people who contact call centers want to get straight to the point and continue with their day. However, there are always a few that can be quite chatty, which keeps other customers on hold for a longer… Read More