Privacy concerns have been at the forefront of the minds of consumers for a few years. As a business owner or manager, you might question whether recording calls could negatively impact the perception of your brand. Some answering services don’t… Read More
Archive for January, 2017
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How to Keep a Professional Tone on the Phone
A receptionist will often be the first representation of your business for your customers. People who call your business to schedule appointments or ask about the services you offer expect the same type of courteous, professional manner over the phone… Read More
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3 Ways an Answering Service Can Help your Business
Whether your business is comprised of a couple of partners or employs a larger workforce, there are many tasks essential to its success. Managing clients, executing service work, handling administrative issues… all of these combine to make running a business… Read More
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The Benefits of an Employee Call Off Service
As an HR manager in your company, you know it’s only a fact of life that your employees are going to call in sick or miss work for some other reason. Many medium and large businesses do not have a… Read More