Archive for November, 2016

• What Are the Most Popular Answering Services?

  • November 30th, 2016
  • Posted in Best In Class Inbound Call Center, Customer Relationship Management, inbound call centers
  • Tags: Answering Service, customer management, inbound calls

  Here at Telerep, we offer many different services for our customers. From basic call handling to complete IT help desk service and order entry, there are a lot of different options out there for businesses looking to hire an answering… Read More

• The Difference Between an Answering Service and a Call Center

  • November 18th, 2016
  • Posted in Customer Relationship Management, customer support, inbound & outbound customer service, inbound call centers, Modern Call Center
  • Tags: Answering Service, Call Center

  Telerep is a nationwide call center and answering service. Our services can be used to benefit many different companies from property managers and lawyers to IT help desks and e-commerce. Often you’ll hear the terms “call center” and “answering service”… Read More

• Property Managers and Answering Services

  • November 11th, 2016
  • Posted in inbound & outbound customer service
  • Tags: Answering Service, property management, retaining tenants

  Property managers know that a lost tenant is a costly proposition. When a tenant moves out of a residence, you not only lose revenue from an empty space but you also spend money repairing the space and advertising the vacancy…. Read More

• An Answering Service Can Complement Triage Nursing

  • November 3rd, 2016
  • Posted in Modern Call Center
  • Tags: Answering Service, patient care, triage nursing

  People look to doctors to give immediate medical assistance in the middle of a medical emergency. It’s only natural that whenever one is suffering from an ailment, either a fever, earache, stomachache, or a more severe illness, the first instinct… Read More