Archive for August, 2016

• Why Would a Towing Company Need a Call Center?

  • August 26th, 2016
  • Posted in inbound call centers
  • Tags: 24/7 answering services, call center representatives, inbound call center

  Your towing company has many components, and a call center might not be one of the first things to spring to your mind when thinking of all the things that your business involves. Many towing companies use in-house call centers,… Read More

• Why Live Answering Services are Better Than Automated

  • August 19th, 2016
  • Posted in American Call Center
  • Tags: 24/7 answering services, best in class call center, live answering service

  While we have all ended up in an automated loop jam while trying to call a company to complete a simple task. More often than not, this complicates or lengthens a simple task, or after going through all the automated… Read More

• Attention Lawyers! You Need a Call Center Representative!

  • August 12th, 2016
  • Posted in Uncategorized
  • Tags: call center representative, law offices, TeleRep Nationwide Call Center

  If you’re a lawyer you know how important it is to have an open line for clients to contact you at all time. The people you represent rely on you for information, advice, and support. Justice may never sleep, but… Read More

• What’s the Hangup? Tips for a Call Center Representative

  • August 5th, 2016
  • Posted in American Call Center
  • Tags: business call centers, call center representative, Call Center Services

  As a call center representative that handles many of the same questions and routines every day, it’s easy to get lulled into a rhythm. Callers call, you answer their questions or help them find someone else who can, and it’s… Read More