Customer service is an essential component for your growing business. If your business lacks customer service, your numbers could begin to suffer. But what should you keep in mind about customer service?
Archive for October, 2015
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The Phone Call and your Business
In the past, the phone call has been the main form of communication for a business. Without the ability to place a phone call, a business would suffer. However, in today’s world of technology, the role of the phone call… Read More
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Tough Calls: How to Bounce Back
No matter what type of business you work in, most of us can admit to handing a tough call or two. There are times when a customer or client is simply having a bad day, and the call center receptionist… Read More
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The Call Center: What are the Advantages?
For most businesses, phone calls are one of the main ways businesses communicate with their clients and customers. Phone calls are how clientele ask their questions, voice their concerns, and gain important information about your business. However for some businesses,… Read More