Archive for May, 2015

• Business Call Centers: Is there a Need?

  • May 29th, 2015
  • Posted in Business Management, inbound call centers, Modern Call Center
  • Tags: business call centers, call centers

  For many businesses, receiving calls is an essential portion of their business communication. Whether a new client wants more information, or an existing client has a specific question, telephone calls are still an important part of the business world. Although… Read More

• Benefitting from Virtual Receptionsits

  • May 15th, 2015
  • Posted in Uncategorized

  Are you in need of a more cheerful, authentic receptionist? Then it’s time to invest in a live call agent or virtual receptionist. Customers prefer to do business with organizations that have receptionists that are knowledgeable and cheerful. They want… Read More

• Learning about a Virtual Receptionist

  • May 8th, 2015
  • Posted in telecommunication, Virtual Call Center
  • Tags: call centers, virtual receptionists

  When you hear the term “virtual receptionist” what comes to mind? Do you imagine a computer somewhere answering your calls? Do imagine a robot from an old cartoon? Do you imagine someone living within the “cloud” trying to respond to… Read More

• Answering Services for your Law Office

  • May 1st, 2015
  • Posted in Modern Call Center, telecommunication, Virtual Call Center
  • Tags: answering services, law offices

  When you work within a law office or law firm, you know how stressful the work can be. Not only must lawyers and paralegals focus on the cases they currently have in front of them, they are also constantly being… Read More