Archive for October, 2011

• The Duties of Inbound Call Centers

  • October 27th, 2011
  • Posted in customer support, inbound & outbound customer service, inbound call centers, telecommunication
  • Tags: customer service, technical support, TeleRep, telerep.com

  Do you know what the duties are for Inbound Call Centers? If not, we are here to tell you exactly what those duties are for Inbound Call Centers. Many organizations establish call centers so that customers can contact them by… Read More

• Benefiting from Inbound & Outbound Customer Service

  • October 20th, 2011
  • Posted in customer support, inbound & outbound customer service, telecommunication
  • Tags: outbound customer service, Products, sales, technical support, telecommunication, TeleRep, telerep.com

  Do you know what is Inbound & Outbound Customer Service? Do you know why these services are important? If not, we are here to tell you about these services and why they are important. Good customer service is crucial to… Read More

• Call Center Marketing: How to Capitalize on New Business Opportunities

  • October 15th, 2011
  • Posted in Uncategorized
  • Tags: call centers, clients, Customers, data collection, data entry, TeleRep, telerep.com, voicemail

  Does your organization need to capitalize on new opportunities?   If yes, utilizing the internet is crucial. To start capitalizing on new opportunities, you can use a real estate call center. When you do not advertise a telephone number or your… Read More

• Superb Company Investment: Call Center Technology

  • October 6th, 2011
  • Posted in Uncategorized
  • Tags: clients, Inbound, TeleRep

  Does your company need better customer service capabilities to improve client service while saving on company infrastructure, equipment and man power costs? If the answer is yes, we have for you the benefits of call center technology improvements. Call center… Read More